New Orleans Film Tours LLC will issue a refund for any tour(s) purchased at our website neworleansfilmtours.com using our booking wizard. Cancellation Policy If you cancel more than 48 hours before your scheduled tour, you will get 100% refund. If you cancel within 48 hours of your schedule tour, no refund fees will be provided. No shows are responsible for 100% of trip fees. Tours purchased on one of our partner sites such as Viator, TripAdvisor, Yelp, Expedia etc. will be obligated to their refund policy and must contact their customer service department.